Influential Account Management Leader

4 weeks ago


New York, New York, United States Influential Full time
Job Overview

Influential is seeking a highly skilled Account Management Leader to join our team. As a key member of our account management department, you will be responsible for driving the overall success of campaigns for our clients across various industries.

Key Responsibilities:

  • Collaborate closely with the operations and sales teams to ensure optimal performance and client satisfaction throughout the campaign.
  • Partner with sales to understand client objectives, strategies, and goals; provide guidance on best practices based on platform and vertical.
  • Navigate challenges within the execution process with ease; provide thoughtful solutions for roadblocks encountered on any given project.
  • Build new materials for the use of the account management department and beyond; improve processes for more seamless execution of campaigns.
  • Prepare reports and analyze ad performance relative to campaign objectives; provide optimization recommendations.
  • Stay on top of the workflow and completion of tasks in our project management platform.
  • Organize timelines, creative concepts, and paid media strategies for campaigns ranging from a one-day to a one-year flight.
  • Maintain in-depth knowledge of ad products and relevant specs, guidelines, and business rules; manage asset delivery timelines.
  • Educate sales and clients on Influential's core offerings, current industry trends, and technologies.
  • Develop and foster strong relationships with clients.
  • Manage the monthly billing reconciliation process with finance.

Requirements:

  • Strong decision-making, organizational, planning, and problem-solving skills with a proven ability to identify and prioritize critical issues.
  • Ability to see the campaign execution process on a micro and macro level.
  • 5-7+ years of experience working in a digital or advertising environment required.
  • Strong organizational skills with the ability to handle multiple clients and priorities with discretion.
  • Excellent written and verbal communication skills, including the ability to interact professionally with external and internal clients.
  • Comfortable working in a startup environment, creating organization and processes where none may already exist.
  • Knowledgeable of all major social platforms (Instagram, Facebook, Pinterest, TikTok, Twitter, YouTube).
  • Up-to-date on the latest trends and innovations in the social realm.
  • Bachelor's degree or equivalent experience.
  • Passion for social media.

What We Offer:

  • Competitive compensation.
  • Flexible time off with inclusive holiday benefits.
  • Comprehensive medical, dental, and vision insurance for employees.
  • Fully vested 401(k) matching.
  • An awesome collaborative work culture, a diverse team, and more.

About Influential:

Influential is an AI-powered technology and the largest influencer marketing company in the world, by revenue. Leveraging a network of over 3 million social media influencers, Influential's platform powers seamless talent discovery, comprehensive brand safety, content creation, media, and measurement. Through strategic partnerships with first and third-party data providers, Influential enables exclusive targeting and measurement solutions, including both online and offline attribution, such as sales lift, TV tune-in lift, foot traffic, and eComm sales. Influential works with Fortune 500 brands, including McDonald's, NBA, General Mills, Ford, and every major studio. With offices in Los Angeles, NYC, and Las Vegas, Influential is a developer partner of IBM Watson, a strategic partner of WME and Oracle, and a Facebook and Instagram Marketing Partner.

Influential is an equal opportunity employer.

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