Senior Account Manager

4 weeks ago


New York, New York, United States Influential Full time
Job Overview

Influential is a leading influencer marketing company, trusted by over 60% of the Fortune 500. We connect our clients with a network of over 3 Million social media influencers.

We are seeking an experienced Associate Director, Account Management to join our team. As the primary point of contact for campaign execution, you will represent client needs and goals to ensure optimal performance and client satisfaction throughout the campaign.

Key Responsibilities:

  • Drive the overall success of campaigns ranging in budget and complexity for clients across various industries.
  • Partner with sales to understand client objectives, strategies, and goals.
  • Navigate challenges within the execution process with ease.
  • Build new materials for the account management department and beyond.
  • Prepare reports and analyze ad performance relative to campaign objectives.
  • Stay on top of the workflow and completion of tasks in our project management platform.
  • Maintain in-depth knowledge of ad products and relevant specs, guidelines, and business rules.
  • Educate sales and clients on Influential's core offerings, current industry trends, and technologies.
  • Develop and foster strong relationships with clients.
  • Manage the monthly billing reconciliation process with finance.
  • Mentor junior team members and share learnings across the Account Management discipline.

Requirements:

  • Strong decision-making, organizational, planning, and problem-solving skills.
  • Ability to see the campaign execution process on a micro and macro level.
  • 7+ years of experience working in a digital or advertising environment.
  • Strong organizational skills with the ability to handle multiple clients and priorities with discretion.
  • Excellent written and verbal communication skills.
  • Comfortable working in a startup environment, creating organization and processes where none may already exist.
  • Knowledgeable of all major social platforms.
  • Up to date on the latest trends and innovations in the social realm.
  • Bachelor's degree or equivalent experience.
  • Passion for social media.

About Influential:

Influential is an AI-powered technology and the largest influencer marketing company in the world, by revenue. We leverage a network of over 3 Million social media influencers to power seamless talent discovery, comprehensive brand safety, content creation, media, and measurement.

We work with Fortune 500 brands, including McDonald's, NBA, General Mills, Ford, and every major studio. With offices in Los Angeles, NYC, and Las Vegas, Influential is a developer partner of IBM Watson, a strategic partner of WME and Oracle, and a Facebook and Instagram Marketing Partner.

Influential is an equal opportunity employer.



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