Field Technician for Audio Visual Systems

2 weeks ago


Sacramento, California, United States latitude Full time
Position Overview:

We are seeking a skilled Field Technician specializing in Audio Visual Systems. This role involves traveling to various client locations within the Greater Sacramento area, focusing on our Command & Control division, which emphasizes advanced video wall technologies.

Key Responsibilities:
  • Conduct thorough and high-quality diagnostic troubleshooting, repairs, or adjustments to integrated audiovisual systems.
  • Configure, troubleshoot, and adjust video and audio-conferencing systems, including DSPs and audio setups.
  • Load control system code and perform troubleshooting on control systems.
  • Repair connectors, cables, and other essential system components.
  • Install and de-install system components, devices, and equipment as needed.
  • Maintain detailed documentation of system repairs and follow up on any unresolved issues.
  • Ensure accurate mark-up of field documentation and timely archiving of job-related configuration files, code, and graphic touch panel layouts.
  • Provide training to clients or owners on system usage when required.
  • Offer technical guidance to fellow Service Technicians and assist in skill development.
  • Act as a mentor for new hires and trainees, providing feedback on performance and training plans.
  • Participate in training sessions and maintain necessary certifications as mandated by management.
  • Adhere to safety standards as outlined by OSHA and company policies.
Qualifications:
  • Associate degree or equivalent experience in a related field.
  • AVIXA CTS certification is preferred.
  • Ability to obtain a CompTIA Network+ certification within two years of employment.
  • A minimum of 2 years of experience in technical AV/IT support or field engineering.
  • Proficient in using both Windows and Apple software.
  • Technical expertise in setting up and color balancing video displays.
  • Familiarity with programming languages from various AV manufacturers, including AMX and Crestron.
  • Working knowledge of programming languages such as Python, HTML, and C#Pro, along with digital communication protocols like IP, RS232, RS485, and USB interfaces.
  • Advanced skills in configuring and adjusting audio and video equipment, particularly in conferencing systems.
  • Strong proficiency in using software, hand tools, and testing equipment relevant to audiovisual and IT fields.
  • Expertise in configuring wired and wireless TCP/IP networks.
  • Excellent communication, customer service, and organizational skills, with a keen attention to detail and the ability to manage multiple tasks effectively.
  • Flexibility in work hours, with potential weekend commitments as required.
Compensation:

The salary range for this position is between $70,000 - $90,000 annually.



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