Home Infusion Intake Coordinator Specialist

6 days ago

Orange, California, United States AmeriPharma, a Harper's Pharmacy Company Full time
Job Summary

AmeriPharma, a Harper's Pharmacy Company, is seeking a highly skilled Home Infusion Intake Coordinator to join our team. As a key member of our Specialty Care IV division, you will play a vital role in ensuring patients receive seamless and high-quality home infusion therapy services.

Key Responsibilities
  • Patient Assessment: Conduct comprehensive assessments of patients to determine their eligibility and suitability for home infusion therapy, evaluating their overall medical condition, social and living situation, and identifying any potential barriers to successful home infusion.
  • Insurance Verification: Collaborate closely with our billing department to verify insurance coverage and benefits related to home infusion therapy.
  • Coordination: Work in close conjunction with healthcare providers, including physicians, nurses, pharmacists, and discharge planners, to coordinate the transition of patients from hospital or clinic-based care to home infusion therapy, communicating the specific needs and treatment plans of patients to the relevant professionals.
  • Patient Education: Provide thorough and clear information to patients and their families about the home infusion therapy process, the transition of care, and the procedure for medication delivery.
  • Documentation and Reporting: Maintain accurate and up-to-date electronic records of patient information and track their progress throughout the intake process.
  • Quality Assurance: Ensure strict adherence to all applicable healthcare regulations, standards, and organizational policies, implementing quality assurance measures to monitor patient satisfaction, address any issues promptly, and continuously improve the intake process.
  • Collaboration: Foster strong working relationships with the pharmacy and clinical teams to facilitate the accurate ordering and timely delivery of medications, supplies, and equipment required for home infusion therapy.
  • Scheduling: Manage patient refill schedules efficiently, maintaining an organized and up-to-date refill calendar to ensure uninterrupted care.
Requirements
  • Knowledge of Home Infusions Therapy: Knowledge of home infusions therapy, including various administration methods and associated equipment, is a plus.
  • Excellent Communication Skills: Excellent communication skills, both written and verbal, to effectively interact with healthcare professionals, patients, and third-party vendors.
  • Attention to Detail: Exceptional attention to detail and organizational skills to manage multiple patient cases simultaneously.
  • Technical Skills: Proficiency in using electronic medical record systems and other relevant software applications, including CPR+.
  • Problem-Solving Abilities: Ability to work both independently and as part of a team, demonstrating adaptability and strong problem-solving abilities.
  • Experience in Sterile Compounding: Experience in sterile compounding is considered an advantage.
Preferred Qualifications
  • Certified Pharmacy Technician License: A certified pharmacy technician license is strongly preferred.
  • Experience in Home Infusion Pharmacy: At least 1 year of experience in a Home Infusion pharmacy, specifically in the intake department working with TPN.
Work Environment

AmeriPharma, a Harper's Pharmacy Company, is an equal opportunity employer and welcomes applications from diverse candidates. We offer a comprehensive benefits package, including medical, dental, vision, life insurance, and 401(k) plan. Our company culture values teamwork, innovation, and customer satisfaction.

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