Therapeutic Behavioral Services Supervisor

4 days ago

Chula Vista, California, United States New Haven Youth Full time
Job Summary

We are seeking a highly skilled and experienced Therapeutic Behavioral Services Supervisor to join our team at New Haven Youth. As a key member of our clinical services team, you will be responsible for overseeing the coordination and approval of clinical services, ensuring that our coaches deliver high-quality and ethical mental health services and interventions in accordance with county contracts, targeted goals, and New Haven's standards, procedures, and practices.

Key Responsibilities
  • Conduct functional assessments, analyze information, and evaluate new cases and/or revise treatment plans when necessary, in accordance with county and agency requirements and practices.
  • Distribute referred cases to coaches in accordance with program objectives and goals, ensuring that parents, program liaisons, and coaches receive quality customer service and timely follow-up regarding assignment, treatment needs, and progress of services.
  • Schedule and supervise coaches for delivery of services, developing and overseeing intervention strategies as needed and as determined by the plan documents and analyses, to ensure that all services are effective, appropriate, professional, documented, delivered, and within program requirements/guidelines.
  • Oversee training and performance of coaches, coordinating meetings and approving documentation of all treatment case notes and administration functions associated with related recordkeeping (billings, timesheets, performance appraisals) in accordance with New Haven administrative processes and procedures as well as contracted county & governmental guidelines.
  • Coordinate and conduct weekly clinical supervision of active coaches, securing educational and clinical oversight and control initiatives for high standards of quality to all services.
  • Liaison with New Haven staff, other treatment team members, parents, etc. to maintain professional and positive relations and to market our TBS service as indicated, additionally utilizing and reviewing customer satisfaction surveys to evaluate program successes and/or concerns.

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