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Human Resources Administrator

2 months ago

Portland, Oregon, United States Mercy Full time

Location:
Portland, OR, United States.

Work Modality:
Hybrid - 3 days per week in-office for on-site duties required.

Position Status:
Non-Exempt, Full time, Regular - Temporary Role

Salary Level:
US Starting Salary for this role will be USD $40,000 to $47,500 commensurate on experience.
About Mercy Corps
Mercy Corps is driven by the conviction that a better world is achievable. We recognize that our teams excel when they are diverse, and every member feels a sense of belonging.

We embrace diverse backgrounds, perspectives, and skills to strengthen our impact and ensure long-term success.

Department Overview
The People Team is dedicated to ensuring that Mercy Corps attracts and retains the talent necessary to be a leading humanitarian organization, fostering transformational change globally.

Our efforts focus on the recruitment, retention, and development of exceptional global talent.

Role Overview
The Human Resources Coordinator is responsible for providing administrative and coordination support to the US Human Resources Department.

This role encompasses a variety of HR tasks that assist members of the Mercy Corps global team efficiently and accurately, embodying a spirit of collaboration and service.

Key Responsibilities
PEOPLE TEAM SUPPORT
- Oversee administration for the US HR Department, assisting team members in both HQ and Global functions.
- Transition team documentation from Google Folders to Microsoft SharePoint.
- Facilitate the collection and processing of new hire documentation.
- Aid the HR Team with statutory reporting and compliance with labor law posting requirements.
- Follow up on outstanding paperwork related to new hires, changes, and terminations.
- Assist with employment verifications, including Public Service Loan Forgiveness (PSLF).

- Manage the team's mailbox, directing inquiries to the appropriate team member.

- Provide audit support for internal and external audits.
- Ensure e-filing of all HR-related documents into the correct team member files.

- Help maintain and update team member information in Mercy Corps' Human Capital Management System (HCM) and Application Tracking System (ATS).

- Draft Employment Verifications for the US HR Team.
- Organize and direct physical mail to the relevant People Team Department.
- Support the People Team with global initiatives, diversity & inclusion efforts, data entry, and reporting.

PROJECT SUPPORT
- Actively engage in HR-related projects, including:
Project: Digitization of Mercy Corps' physical employment records.
Deliverables: Update and incorporate digitized documentation of active and terminated employees into the HRIS system and HR Shared Drive folder.

PERSONAL LEADERSHIP
- Strive to exceed expectations; demonstrate flexibility, resilience, and maintain positive relationships.
- Uphold high ethical standards, treating all individuals with respect and dignity.
- Foster productive relationships with all stakeholders.
- Promote Mercy Corps culture by advancing innovative ideas.
- Exhibit awareness of personal strengths and areas for development.
- Commit to confidentiality and non-disclosure.

SAFEGUARDING RESPONSIBILITIES
- Engage in learning about safeguarding and integrate it into daily work.
- Uphold Mercy Corps values, ensuring the dignity and well-being of participants and colleagues.
- Encourage open communication within the team.

Supervisory Responsibility:
This position does not entail supervisory responsibilities.
Accountability
Reports Directly To:
US HR Manager
Works Directly With:
HR Senior Coordinator, HR Advisors, US HR Director, Benefits Team, and other members of the People Team.

Mercy Corps team members are expected to uphold accountability efforts, particularly towards program participants, community partners, and other stakeholders.

Minimum Qualifications & Transferable Skills
- Bachelor's degree or 2+ years of administrative/coordination support experience.
- Ability to maintain operational consistency with team members.
- Proven track record of delivering excellent customer service and attention to detail.
- Capability to follow procedures, complete tasks with high-quality outputs, meet deadlines, and adapt to shifting priorities.
- Demonstrated ability to maintain confidentiality.
- Strong problem-solving, organizational, and interpersonal skills.
- Understanding of HR processes and data.
- Familiarity with major US employment laws is advantageous.
- Fluency in English is required; proficiency in another language is preferred.
Success Factors
The ideal candidate will be a proactive learner, self-motivated, innovative, and action-oriented, with the ability to work independently and provide effective customer service.

Living Conditions / Environmental Conditions
This position is based in Portland, OR, offering a hybrid work model with at least three office days per week.

Ongoing Learning
In alignment with our belief in the effectiveness of learning organizations, we empower all team members to dedicate 5% of their time to learning activities.

Diversity, Equity & Inclusion
Our mission begins with how we build our team and collaborate. We strive for a culture of trust and respect.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer, committed to preventing discrimination on any basis.

Safeguarding & Ethics
Mercy Corps is dedicated to ensuring that all individuals we interact with are treated with respect and dignity.

Covid-19 Vaccine Policy for US-Based Employees
Mercy Corps has determined that, to protect the health, safety, and well-being of all employees working in the United States, all U.S.-based employees must be fully vaccinated for COVID-19.