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Strategic Account Manager

2 months ago

Dallas, Texas, United States Wipro Full time

Job Summary

The Executive/Client Partner will be responsible for managing and growing a strategic Telcom account for Wipro. This role involves directing the organic growth strategy across a portfolio of strategic accounts, including vision setting, annual account planning, identification of key growth opportunities, proactive client value creation, and overall financial health of accounts within the portfolio.

Key Responsibilities

  • Develop and execute a strategic account plan to drive profitable growth from the account.
  • Build and maintain strong relationships with senior customer teams, including CIOs, VPs, and Directors.
  • Identify and pursue key growth opportunities across the account portfolio.
  • Collaborate with cross-functional teams to deliver world-class services and ensure customer satisfaction.
  • Manage and resolve any people management issues within Wipro teams.
  • Generate leads and expand Wipro's footprint in various lines of business.
  • Present and publish proposals, including proactive ones and responses to RFP/RFIs.
  • Interact with procurement and supplier relationship teams to maintain a smooth flow of contracts, invoices, and payments.

Requirements

  • At least 15+ years of experience in selling IT Services and engineering services in Tier-1 or Tier-2 competitive organizations.
  • Strong knowledge of global delivery models and methodologies.
  • Ability to present and interact at all levels, with consultative sales capability.
  • Ability to work and collaborate across teams in various service lines.
  • Exposure to delivery, sales, or pre-sales roles.
  • Experience managing multi-million USD accounts across various geos.
  • Strong account management skills, including building and managing client relationships at all levels.
  • Ability to carry targets on revenue, bookings, and OM.