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Executive Director of Housing Operations

2 months ago

Newark, New Jersey, United States Cyfle Full time
About the Job

We are seeking a highly skilled and experienced Managing Director to lead our Housing Choice Voucher program. As a key member of our leadership team, you will support the Project Director in ensuring that all contract requirements and corporate goals are achieved on time and within budget.

Key Responsibilities
  • Oversee the operational functions tied to the administration of the program, including waiting list administration, intake, occupancy, inspections, quality assurance, and customer service.
  • Evaluate and interpret HUD regulations and guidelines as they pertain to the program, maintaining program compliance with all statutory, regulatory, contractual, or other applicable standards.
  • Ensure that program operations are performing at a high level throughout the year and are achieving all performance standards, quality metrics, and SEMAP goals as required by our contract.
  • Perform full or partial supervisory responsibilities, including assigning and reviewing work, training, addressing employee problems, establishing objectives, interviewing applicants, hiring employees, discipline, discharge, recommending salary increases, and performance evaluation.
  • Identify areas of compliance risk and oversee risk audits as necessary in various program-related aspects, including HQS, SEMAP, Finance, Fair Housing, etc.
  • Ensure effective utilization and troubleshooting of system-of-record software, managing the data integrity of the system-of-record, including successful and timely submissions/corrections of HUD Form 50058, and overseeing all regular internal and external reporting.
  • Prepare policy and procedure recommendations and administer approved policies/procedures related to housing programs administered by the organization.
  • Provide accurate data and reporting as required for regular contract performance reporting.
  • Represent the program in a highly professional manner to representatives of federal and local agencies of government, the private housing industry, and community groups as necessary.
  • Coordinate the flow of appropriate communication, information, guidance, and direction throughout the operation.
  • Integrate professional customer service and corporate values into all levels of operations.
Requirements
  • Bachelor's Degree required or 7 years relevant experience in lieu of a degree, plus 5 years progressively responsible supervisory experience.
  • Four years progressively responsible experience in the administration of public or private housing and/or assisted housing programs.
  • Experience in the management of a Section 8 rental assistance program, including supervision, is preferred.
  • Must obtain program-related certifications as required.
Other Key Requirements
  • In-office role. (Client will consider out-of-state candidates.)
  • Knowledge of the program and the ability to understand, interpret, apply, and explain federal and agency policies, regulations, and procedures are required.
  • Ability to negotiate and resolve conflict.
  • Must demonstrate competency with technology solutions and Microsoft Office Suite applications.
  • Ability to effectively write letters, reports, procedures, maintain documentation, and complete required forms.
  • Skilled in managing multiple/competing priorities.
  • Ability to read, write, and speak English.
  • Ability to work nights, weekends, or non-regular hours.
  • Sponsorships or visa holders are okay. No Corp-to-Corp.
Benefits
  • Medical Insurance
  • Dental Insurance
  • Retirement Plan

About the Company: Cyfle is a global business dedicated to connecting talents worldwide. Our comprehensive RPO services, placement services, and training services help businesses unlock their full potential.