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Customer Service Representative
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients through various communication channels.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Utilize knowledge base and training to accurately answer customer questions and provide solutions
- Listen to customers, understand their needs, and provide personalized support
- Collaborate with internal teams to resolve complex customer issues
- Document and track customer interactions and resolutions
Requirements:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Basic knowledge of Microsoft Office Suite
- Ability to type 20+ words per minute
What We Offer:
- Competitive hourly rate
- Opportunities for advancement and professional growth
- Fun and dynamic work environment
- Comprehensive training program