Customer Service Representative
5 days ago
Job Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a timely and professional manner
- Provide product and service information to customers
- Upsell and cross-sell products and services to customers
- Meet or exceed customer satisfaction targets
- Work collaboratively with internal teams to resolve customer issues
Requirements:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills and knowledge of Microsoft Office
- Ability to work a flexible schedule, including evenings and weekends
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Flexible work schedule
- Recognition and rewards for outstanding performance
About Us: MCI Careers is a leading provider of customer service and sales solutions. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.
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