Customer Service Representative

5 days ago


Savannah, Georgia, United States MCI Careers Full time
Job Title: Customer Service Representative

Job Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers
  • Upsell and cross-sell products and services to customers
  • Meet or exceed customer satisfaction targets
  • Work collaboratively with internal teams to resolve customer issues

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of Microsoft Office
  • Ability to work a flexible schedule, including evenings and weekends

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Flexible work schedule
  • Recognition and rewards for outstanding performance

About Us: MCI Careers is a leading provider of customer service and sales solutions. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.



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