Boutique Operations Manager

4 weeks ago


Livermore, California, United States the now corporation Full time

Boutique Operations Manager

The Now Corporation is seeking a highly skilled and experienced Boutique Operations Manager to lead our team of Experience Guides and Massage Therapists. As a key member of our leadership team, you will be responsible for overseeing the seamless operations of our business unit, ensuring that we meet our budget and financial goals.

Key Responsibilities:

  • Lead by example in promoting services, enhancements, membership, and retail, as well as special events, promotions, and/or discounts available.
  • Establish and maintain open, collaborative relationships with employees and ensure employees do the same within the team.
  • Reviews secret shop reports, guest survey results, and other data to identify areas of improvement.
  • Consistently assess employee performance and provide constructive feedback to the champion's continued growth of team members.
  • Train staff in the use or sale of products, programming, or services.

Requirements:

  • Must be detail-oriented and have the ability to multi-task while managing a high-volume business.
  • Must have 3+ years management experience in single or multi-unit spa/massage concept.
  • Ability to be efficient and productive in a fast-paced environment with strong skills in day-to-day operations.

About The Now Corporation:

We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive work environment. If you are a motivated and experienced leader who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.


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