Operations Manager
4 days ago
The Operations Manager is a key member of our Transdev team, responsible for overseeing the day-to-day operations of our transit services. This role requires a strong leader who can supervise and motivate a team of drivers and staff, ensuring the safe and efficient delivery of services to our customers.
Key Responsibilities
Assume first-line supervision of location employees, ensuring company policies and procedures are followed.
Assist the General Manager in the day-to-day operational oversight of location operations, including Safety, Human Resources, and Finance.
Ensure drivers are mentally and physically prepared for their day.
Coordinate daily transit operations' dispatching, in-service monitoring, and turn-in activities.
Be directly involved in hiring, developing, and disciplining drivers and staff.
Focus on safety, accidents, and customer complaint resolution.
Complete necessary daily and/or weekly reports for company and customer.
Track and maintain employee attendance system and processes driver and operations staff vacation requests. Maintain/orders necessary driver and staff uniforms.
Monitor and evaluate Operations activities, including vehicle on-time statistics, missed runs, customer complaint data, accident data, road call data, and other operations-related functions.
Requirements
3-5 years' experience in Fixed-route operations.
3-5 years of transit supervisory experience preferred.
Knowledge of regulatory requirements to assure compliance with applicable Federal, State, and local laws for operating demand response transportation services (FTA, DOT, ADA, and Drug & Alcohol, DOJ Title VI, and State DOT regulation).
Experience supervising schedulers, dispatchers, and drivers.
Computer literate with working knowledge of Microsoft Office.
The ability to prioritize tasks effectively and manage time effectively.
The ability to appropriately interact with employees of all levels, including drivers, customers, senior management, client representatives, union officials, and the general public.
Work extended hours, including weekends and holidays, if needed.
Demonstrate regular and consistent attendance and punctuality.
Possess a working vehicle to travel to and from work.
Subject to DOT drug testing. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.
What We Offer
The salary range for this opportunity is $80,000-120,000 (DOE).
Attractive benefits package, including 401(k) with company contribution, medical, dental, and vision.
Paid time off & vacation.
Transdev is an Equal Employment Opportunity (EEO) employer
We welcome all qualified applicants and provide fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time and be able to pass a drug screen and background check.
California applicants: Please Click Here for the CA Employee Privacy Policy.
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