Front Desk Night Manager

2 weeks ago


Miami Beach, Florida, United States Generator Hostels Full time

Do you have a passion for delivering exceptional customer experiences?

About the Role

We are seeking a highly motivated Night Auditor to join our team at Generator Miami. As a key member of our front desk team, you will be responsible for providing top-notch customer service, managing cash handling, and maintaining accurate financial records.

The ideal candidate will possess strong communication skills, be able to work accurately and efficiently under pressure, and demonstrate a keen attention to detail. If you are a team player who is passionate about delivering exceptional guest experiences, we want to hear from you

Responsibilities:

  • Manage cash handling and complete end-of-day procedures accurately and efficiently
  • Respond to guest inquiries, resolve issues promptly, and maintain a positive attitude
  • Collaborate with the day team to ensure seamless operations and maintain a clean and organized workspace
  • Provide exceptional customer service, ensuring high levels of guest satisfaction

Requirements:

  • Minimum 1 year of experience in a hospitality or customer-facing role
  • Excellent communication and interpersonal skills
  • Able to work accurately and efficiently under pressure
  • Familiarity with cash handling and financial procedures

Benefits:

  • A competitive salary of $45,000 - $55,000 per annum, depending on experience
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A fun and dynamic work environment, with opportunities for professional growth and development
  • Access to exclusive employee discounts and perks


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