Facilities and Operations Director

6 days ago

Rockville, Maryland, United States Lincoln Property Company Full time
About the Role

Lincoln Property Company is seeking a highly skilled and experienced Property Manager to join our team. As a Property Manager, you will be responsible for overseeing the day-to-day operations of our commercial properties, ensuring that they are well-maintained, profitable, and in compliance with all relevant laws and regulations.

Key Responsibilities

Financial Management

  • Develop and implement financial plans and budgets for managed properties, including estimates, reconciliations, and frequent reforecasting.
  • Monitor and coordinate collections, and default proceedings as needed.
  • Prepare and analyze financial reports, reforecast, cash flow/distribution, or other analysis for managed properties as specified in respective management agreements.
  • Develop annual operating budgets for properties and assist in the preparation of capital budgets.
  • Coordinate real estate tax review processes for managed properties, including the submission of required forms and payment of all jurisdictional taxes by specified deadlines.
  • Perform lease administration duties, including preparing vacant space for lease, verifying lease data, and staying up-to-date on leasing activity.
  • Establish and track A/R and A/P guidelines, and monitor the recovery process.

Personnel and Business Management

  • Assist in the pursuit of new business and/or growth of existing business.
  • Participate in industry-specific professional and community organizations.
  • Perform various personnel functions, including overseeing staffing needs, employee development, training, and evaluation.
  • Provide consistent communication and follow-up to tenants and owner representatives to ensure solid, reliable relationships.
  • Maintain excellent internal relationships with property managers, operations managers, property administrators, accountants, security, and engineering staff.
  • Maintain excellent external relationships with tenants, vendors, owners, leasing agents, and brokers.
  • Exhibit leadership in all aspects of the business.
  • Promote staff development.

Maintenance Management

  • Conduct routine, thorough on-site property inspections to prevent and identify problems, and coordinate with the engineering team.
  • Ensure adherence to Lincoln Property Company's specific policies and procedures.
  • Help direct and oversee construction efforts, including tenant build-outs and building improvements.
  • Evaluate service contract requirements, prepare specifications, bid, negotiate, and manage vendor contracts as directed. Adhere to Lincoln Property Company's preferred vendor programs.
  • Ensure safety guidelines are met.

Risk Management/Legal

  • Coordinate insurance requirements for properties (tenants) and associated vendors/suppliers.

General

  • Excellent and professional communication, customer service, responsiveness, dependability, teamwork, decision-making, problem-solving, initiative, and independent action.
  • Manage change and improvement.
  • Professional impression.
  • Consistent, purposeful, and meaningful internal communication with supervisors in conjunction with the smooth operations of all facets of the business.

Essential Skills, Abilities, Knowledge, and Experience

  • Five years' work in property management is required. Must have good knowledge of commercial real estate, including a broad understanding of accounting, building maintenance, finance, leasing, legal, marketing, construction, and tenant relations.
  • Proficiency in Microsoft Suite (Word, Excel, Outlook, and PowerPoint) is required.
  • Ability to analyze and synthesize a monthly financial statement and prepare detailed budgets and operating forecasts. Ability to note deviations from financial plans, determine causes, and provide recommendations to the owner on needed action plans.
  • Strong written and verbal communication skills. Ability to understand and carry out industry-specific written and oral direction. Positive, innovative approach to problem-solving. Presents ideas in a clear, concise, understandable, and organized manner; negotiate, persuade, and modify opinion to reach the goals/objectives of the organization.
  • Ability to exercise judgment and discretion is critical to success. Must be professional at setting priorities and coping with competing demands.
  • Excellent time-management and general organization skills.
  • Previous supervisory experience is preferred.
  • Neat, professional appearance.

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