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Optical Store Manager

2 months ago

Santa Monica, California, United States EssilorLuxottica Full time
Job Summary

We are seeking a highly skilled and experienced Optical Store Manager to join our team at EssilorLuxottica. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and ensuring the overall success of our store.

Key Responsibilities
  • Customer Experience
    • Develop and implement strategies to deliver exceptional customer service and drive customer loyalty.
    • Ensure that all customers receive a personalized and engaging experience, resulting in high levels of satisfaction and retention.
  • Sales and Revenue Growth
    • Develop and execute sales plans to drive revenue growth and meet or exceed sales targets.
    • Identify opportunities to increase sales and implement strategies to capitalize on these opportunities.
  • Store Operations
    • Oversee the day-to-day operations of the store, including staff management, inventory management, and visual merchandising.
    • Ensure that all store operations are running smoothly and efficiently, resulting in high levels of customer satisfaction and sales growth.
  • Leadership and Development
    • Lead and develop a high-performing team of sales associates and opticians.
    • Provide coaching, training, and development opportunities to ensure that team members have the skills and knowledge needed to succeed in their roles.
Requirements
  • Education and Experience
    • Bachelor's degree in Business Administration, Marketing, or a related field.
    • Minimum 4 years of experience in retail management, preferably in the optical industry.
  • Skills and Qualifications
    • Proven track record of driving sales growth and improving customer satisfaction.
    • Strong leadership and management skills, with the ability to motivate and develop a high-performing team.
    • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, staff, and vendors.
    • Ability to analyze data and make informed business decisions.
What We Offer
  • Competitive Salary and Bonus Structure
  • Comprehensive Benefits Package
  • Opportunities for Professional Growth and Development
  • A Dynamic and Supportive Work Environment