Housekeeping Associate

6 days ago


Towanda, Kansas, United States Bally's Corporation Full time
Housekeeping Associate

Bally's Corporation is seeking a detail-oriented and customer-focused Housekeeping Associate to ensure the cleanliness and comfort of our guests' rooms.

Key Responsibilities:
  • Perform assigned tasks with enthusiasm and professionalism, exceeding guest expectations.
  • Provide a warm and welcoming greeting to guests and housekeeping personnel.
  • Ensure all assigned rooms are properly cleaned and stocked with amenities and guest supplies.
  • Maintain a clean and organized housekeeping cart.
  • Accurately report the status of all guest rooms to dispatch personnel and inspectors.
  • Use proper telephone and radio techniques and etiquette.
  • Provide guests with information about hotel amenities, services, and promotions.
  • Communicate effectively with guests and other team members.
  • Be knowledgeable about Bally's programs, promotions, and activities.
  • Resolve guest complaints and issues in a professional and courteous manner.
  • Participate in safety and emergency procedures, including fire, crowd control, and bomb threats.
  • Occasionally lift and move objects weighing more than 40 pounds.
  • Direct and escort guests to various facilities and functions within the property.
  • Interact with guests and other hotel personnel in a courteous, empathetic, and discreet manner.
Preferred Qualifications:

High school diploma or equivalent, or one year of previous experience and/or training, or equivalent combination of education and experience.



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