Business Development Manager

1 week ago

Los Angeles, California, United States Ford Full time
About the Role

We are seeking a highly skilled Business Development Manager to join our team at Ford Motor Credit Company. As a key member of our Commercial Sales team, you will be responsible for managing a portfolio of Dealers for your assigned Region.

Key Responsibilities
  • Work collaboratively with Commercial Fleet Manager (CFM) to achieve budgeted metrics through the development and execution of dealer level sales plans for maintaining and acquiring FinSimple and Ford Pro product business.
  • Make joint sales calls with Commercial Account Managers to prospective commercial customers to support and grow Ford Pro FinSimple products and services.
  • Work with dealership management teams and develop specific plans to leverage our commercial marketing plans and programs to generate sales opportunities. Effectively utilize sales incentive and promotion budgets to support achievement of objectives with assigned dealers.
  • Leverage performance consulting and utilize all available tools to monitor/review commercial sales, and commercial related dealership processes to identify opportunities, deliver meaningful recommendations and obtain commitment from dealership management to implement.
  • Provide in-dealership training to support dealership process improvement for the sale of commercial products.
  • Conduct presentations as required leveraging the Sales Resource SharePoint Site and other resources to support the achievement of profit, volume, and satisfaction goals.
  • Review of key performance metrics and Time Sales Analysis data with dealer principals and dealership management to review commercial volume, share, portfolio performance.
  • Maintain regular communication (as required) with the appropriate Commercial Business Center originations teams. Address any dealer or business center concerns with the CFM and Commercial Business Center management in a timely manner.
  • Keep informed of and understand plans and policies of the Commercial dealers and competitive finance and fleet service companies operating within assigned territory. Be proactive in protecting existing business against a competitive take-over and/or loss of Ford Pro FinSimple income business.
  • Coordinate with Commercial Business Managers (CBMs) on commercial sales opportunities.
  • Develop, monitor, and implement action plans to achieve Commercial Dealer and Commercial Customer Net Promoter Score (NPS) targets.
  • Complete all assigned training courses. Work towards applicable certifications.
  • Demonstrate corporate citizenship by participating in community events.
Requirements
  • College degree preferred or 2+ years of Business Operations and/or Sales Operations experience.
  • Needs to be located in the Greater Los Angeles Area.
Preferred Qualifications
  • Prior Commercial Credit or Commercial Originations Experience.
  • Financial analysis, marketing, risk management, communication, negotiation, and relationship management.
  • Strong organizational skills necessary.
  • Excellent communication and presentation skills - oral and written.
  • Must be self-motivated and able to multi-task.

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