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Digital Marketing Onboarding Specialist
2 months ago
EverService is a global provider of tech-enabled business solutions for companies of all sizes, helping them to grow and scale with digital marketing, website design & development, scheduling & booking services, 24/7 answering services, inbound & outbound sales, live virtual receptionists, client & patient intake, and IT services.
The company focuses on end-to-end solutions specialized for the legal, medical, home services, retail and technology industries integrated with clients' CRM, EHR and operational systems.
EverService goes to market with vertically integrated, industry-leading brands including Alert Communications, Blue Corona, Nexa Receptionists, Mid-State Communications, Client Chat Live, Mainline Telecommunications, Nexa Healthcare, RYNO Strategic Solutions, iLawyer Marketing and Strike Healthcare.
Job SummaryWe are seeking a highly organized and detail-oriented Digital Marketing Onboarding Specialist to join our team at EverService Holdings, LLC.
The ideal candidate will have a strong background in customer service, project management, and digital marketing, with excellent written and verbal communication skills.
Key Responsibilities- Client Onboarding
- Support business owners from kick-off meetings to post-launch
- Understand a client's business, goals, and challenges
- Project Coordination
- Coordinate client-facing meetings and internal team meetings
- Bridge the gap between client communication and internal teams' objectives
- Project Management
- Create and oversee the execution of website project timelines
- Coordinate the sharing of resources and client information between design, development, and internal marketing departments
- Quality Assurance
- Document updates frequently in CRM and Project Management software
- Provide feedback or revisions to designers and developers at various stages in the process
- Launch Preparation
- Assist with user and internal cross-browser testing to ensure the final website product meets the original scope
- Provide coordination and support to the development team during the website launch preparation
- 3+ years of customer service/client-facing experience
- Excellent written and verbal communication skills
- Basic understanding of SEO, Google Ads, GMB, GTM, and SEM
- Previous project management experience
- Sales experience or understanding of B2B/B2C marketing sales (preferred)
- Understanding of DNS and hosting (preferred)
- Experience with Salesforce or other comparable CRMs (preferred)
- Familiarity with WordPress (preferred)
- Exceptional attention to detail
- Coachable nature
- Ability to work independently with minimal supervision
- Thrives in a fast-paced environment with tight deadlines
- Strong organizational skills
- Adaptability and quick grasp of new concepts
- Effective multitasking and priority management skills
- Annual $2,000 education budget for professional development
- Paid Time Off
- 10 Paid Federal Holidays
- Medical, Dental, Vision, and Life Insurance
- A Comprehensive Employee Assistance Program
- 401k
- Flexible start times and half-day Friday
- Leadership and advancement opportunities
- An annual Misogi experience
- Your choice of one of the following monthly benefits (up to an $85 value): house cleaning service, massage, child care, pet insurance, or gym membership
- Monthly in-office events and monthly volunteer days to give back to our community
- Quarterly Team Builders
- The dopest team merch
- A casual work environment with lots of coffee and candy
- A badass Holiday Party