ServiceNow Technical Lead

3 weeks ago


Cary, North Carolina, United States Diverse Lynx Full time

As a key member of the Diverse Lynx LLC team, you will take on the role of ServiceNow Technical Lead, focusing on delivering Customer Workflows solutions with a strong technical architecture. You will be responsible for designing and implementing solutions that meet ServiceNow technical standards and leading practices.

Key Responsibilities:

- Participate in process flow analysis and process redesign to assess current processes and establish future-state processes.

- Lead daily scrum calls with the development team, business analysts, and process owners.

- Coordinate with Platform Architects to ensure designs meet development guidelines and best practices.

Requirements:

- 8+ years of experience in ServiceNow implementation with proficiency in FSM configuration, customization, and integration.

- Certified Implementation Specialist (CIS) - FSM certification.

- Strong understanding of web-based systems architecture, service-based architecture, and enterprise application architecture.

About Diverse Lynx LLC:

At Diverse Lynx LLC, we are committed to creating a diverse and inclusive work environment. We are an equal employment opportunity employer and welcome applications from qualified candidates.



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