Account Executive

1 day ago

Austin, Texas, United States Canva Full time
About the Role

We are seeking a highly motivated and results-driven Account Executive to join our Sales and Success team at Canva. As an Account Executive, you will be responsible for identifying, prospecting, and engaging with Small and Medium-sized Business (SMB) clients to understand their needs and provide tailored solutions to meet their goals.

Key Responsibilities
  • Conduct outbound sales activities to identify and engage with SMB clients
  • Develop a deep understanding of SMB customers' needs, pain points, and objectives to tailor Canva's solutions effectively
  • Proactively reach out to potential SMB clients via phone, email, and other channels to present Canva's value proposition and product offerings
  • Build and maintain strong, long-term relationships with SMB clients through regular communication, follow-up, and exceptional customer service
  • Collaborate closely with internal teams, including Sales & Success, Marketing, and Product, to optimize the sales process and ensure a seamless customer experience
  • Meet and exceed sales targets and performance metrics, including monthly quotas and conversion rates
  • Keep accurate and up-to-date records of sales activities, customer interactions, and pipeline management using our CRM system
  • Stay informed about industry trends, competitive landscape, and product developments to effectively position Canva in the SMB market segment
Requirements
  • Proven track record of success in outbound sales or account management roles, preferably in a B2B or SMB-focused environment
  • Strong sales acumen with excellent negotiation, communication, and interpersonal skills
  • Results-oriented mindset with a passion for driving revenue growth and delivering exceptional customer experiences
  • Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced, target-driven environment
  • Familiarity with CRM and outreach software (e.g., Salesforce, Outreach IO, Sales Navigator and Gong)
  • Prior experience in the tech industry, SaaS sales, or working with SMB clients is a plus
About Canva

Canva is a leading online design and publishing platform that empowers everyone to create and collaborate at scale. Our Sales and Success team supports Canva Enterprise, with the mission to empower every organisation to design. Canva Enterprise lets organisations consolidate design, content production, and collaboration tools under one secure and centralised account.

What We Offer
  • Equity packages - we want our success to be yours too
  • Health benefits plans to support you and your wellbeing
  • 401(k) retirement plan with company contribution
  • Inclusive parental leave policy that supports all parents & carers
  • Annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
  • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

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