Account Executive

1 day ago


Austin, Texas, United States Modigent Full time
Job Title: Account Executive

Modigent is seeking a highly skilled Account Executive to join our team. As an Account Executive, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and driving sales growth.

Key Responsibilities:
  • Strategic Client Acquisition: Identify and onboard new customers, showcasing a proactive approach in targeting and securing key accounts.
  • Complex Project Sales: Demonstrate the ability to identify and close large, intricate projects and solutions within the defined market segments.
  • Relationship Management: Develop and maintain strong relationships with both new and existing key customers, ensuring continuous engagement and satisfaction.
  • Team Collaboration: Foster a collaborative selling environment, leveraging subject matter experts to provide unique and value-driven solutions to customers.
  • Customer Service Excellence: Uphold the highest standards of customer service, both externally with clients and internally with colleagues, to ensure a seamless experience.
  • Performance Management: Meet and exceed key performance indicators, managing to service level agreements (SLAs) and other critical deliverables.
  • Data Management: Maintain accurate sales forecasting and customer information within the company's CRM system and other relevant tools.
  • Negotiation and Closure: Lead negotiations on contract terms and drive deals to closure, ensuring alignment with customer expectations.
  • Problem Resolution: Proactively address customer concerns, solve problems, and ensure timely delivery of commitments.
  • Market Expertise: Stay abreast of industry trends, best practices, and competitive landscape, demonstrating a high level of industry knowledge.
  • Sales Cycle Management: Manage the entire sales cycle from prospecting and initial contact to contract signing and implementation.
  • Post-Sales Support: Provide professional after-sales support to enhance customer loyalty and retention.
  • Customer Engagement: Maintain regular communication with assigned customers to understand their evolving needs and preferences.
Requirements:
  • 5+ years of identified HVAC market experience, commercial construction sales or account management.
  • Bachelor's degree in business, communication, marketing, or a related field, or extensive, proven relevant industry experience.
Work Environment:

This job operates in a professional environment. This role routinely uses standard office equipment such as computers, phones, tablets, and CRM system.


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