Technical Support Analyst

2 weeks ago


White Sands, United States H2 Performance Consulting Full time

Position Overview:

We are seeking a dedicated Help Desk Support Specialist to enhance our operations at H2 Performance Consulting. This role is essential for ensuring efficient user support and technical assistance.

Key Responsibilities:

  • Manage user accounts by processing requests for account creation and modifications.
  • Document, evaluate, and generate reports on incidents and their resolutions.
  • Create and maintain standard operating procedures along with user self-help resources.
  • Diagnose and rectify technical issues as they arise.
  • Address technical inquiries from users promptly.
  • Monitor and track issues to guarantee timely solutions.

Qualifications:

  • Entry-Level: 1-2 years of relevant experience.
  • Mid-Level: 3-5 years of relevant experience.
  • Senior-Level: 5+ years of relevant experience.

A high school diploma or equivalent is required.

Certifications: Candidates must possess CompTIA A+ CE, CompTIA Network + CE, Systems Security Certified Practitioner (SSCP), and CCNA-Security certifications.

A minimum of Secret level clearance is necessary for this position.

If you possess the required qualifications, we encourage you to submit your resume through our company website. We provide a comprehensive benefits package that includes health insurance, paid time off, and a 401K plan.



  • White Plains, New York, United States Trigyn Technologies Inc Full time

    Immediate Opportunity: We are seeking a skilled Technical Support Analyst to join our team at Trigyn Technologies Inc.Position Overview:This role involves managing incoming support requests from users through various communication channels, ensuring a professional and courteous interaction.Key Responsibilities:Handle incoming support inquiries and incidents...


  • White Plains, New York, United States Trigyn Technologies Inc Full time

    Exciting contract opportunity for a Help Desk Specialist with a reputable client. Our client, a prominent utility organization, is seeking a skilled Help Desk Specialist to assist with their technical support needs. Key Responsibilities: 1. Provide exceptional technical assistance to end-users via phone, email, and chat. 2. Troubleshoot hardware and software...


  • White Plains, New York, United States Trigyn Technologies Inc Full time

    Exciting contract opportunity for a Help Desk Specialist with a prominent client. Our client, a leading utility company, is seeking a Help Desk Specialist to provide essential support services. Key Responsibilities: 1. Deliver exceptional technical assistance to end-users. 2. Troubleshoot and resolve hardware and software issues efficiently. 3. Maintain...


  • White Plains, New York, United States Trigyn Technologies Inc Full time

    Exciting contract opportunity for a Help Desk Specialist with a reputable client. Our client, a leading utility organization, is seeking a Help Desk Specialist to provide essential support. The details of the role are outlined below:Key Responsibilities:1. Deliver exceptional technical assistance to end-users, ensuring efficient resolution of issues.2....


  • White Sands, United States U.S. Army Futures Command (AFC) Full time

    Job SummaryWe are seeking a highly skilled Management and Program Analyst to join our team at the U.S. Army Futures Command (AFC). As a key member of our organization, you will be responsible for providing specialized knowledge and expertise related to personnel practices and programs in support of our personnel management and mission requirements.Key...


  • White Sands, United States H2 Performance Consulting Full time

    Job DescriptionH2 Performance Consulting is an Equal Opportunity Employer and strives to build a diverse workforce. We are committed to providing a work environment that is free from discrimination and harassment.Job Summary:We are seeking a highly skilled Help Desk Support Specialist to join our team. The successful candidate will provide technical support...


  • White River Junction, Vermont, United States Creative Financial Staffing Full time

    IT Support Specialist - Full-Time PositionAbout the Company:Creative Financial Staffing is a well-established and profitable organization known for its commitment to employee development and internal promotions.The company prioritizes a supportive work environment and offers a range of employee benefits.Role Overview:Manage Tier 1 technical support requests...

  • Accounting Analyst

    3 days ago


    White Plains, United States STS Technical Services Full time

    STS Technical Services is seeking a detail-oriented and experienced Accounting Analyst in White Plains, New York. In this role, you will be responsible for preparing and analyzing monthly, quarterly, and annual account roll forward schedules for various balance sheet accounts. You will also play a key role in managing the financial close process and...


  • White Sands, United States H2 Performance Consulting Full time

    H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation,...


  • White Sands, United States H2 Performance Consulting Corporation Full time

    Job DescriptionJob DescriptionH2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion,...


  • White Sands, United States H2 Performance Consulting Full time

    H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation,...


  • White Sands, United States H2 Performance Consulting Corporation Full time

    Job DescriptionJob DescriptionH2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion,...


  • White Plains, United States Saxon Global Full time

    Job Description: Anti-Fraud Team is looking for an Analyst and Associate level compliance Business analyst to support a project. The Analyst will be working on a project within the Anit-Fraud team. This teams primary focus is on External Fraud related items. On a day to day, the candidate will be doing business research, documenting requirements, preparing...


  • White Plains, United States Saxon Global Full time

    Job Description: Anti-Fraud Team is looking for an Analyst and Associate level compliance Business analyst to support a project. The Analyst will be working on a project within the Anit-Fraud team. This teams primary focus is on External Fraud related items. On a day to day, the candidate will be doing business research, documenting requirements, preparing...


  • White Plains, New York, United States Phaxis - Technology Full time

    Position Available: Technical Support SpecialistCompany: Phaxis - TechnologyWe are seeking a dedicated Technical Support Specialist to join our team. This role involves providing comprehensive support for IT systems and user inquiries.Location: RemoteContract Type: Long-term engagementResponsibilities:Delivering desktop support with a focus on Windows...


  • White City, United States NIC Industries Full time

    Job DescriptionJob DescriptionSalary: $22.00/hr + Monthly BonusJob Title: Technical Support SpecialistClassification: Hourly Non-ExemptReports To: Technical Support Supervisor Who We Are:Founded over 35 years ago, NIC Industries Inc.'s vision was to manufacture coating products that would truly have a global impact. NIC now manufactures industry-leading...

  • Business Analyst

    1 day ago


    White Plains, United States Mavis Tire Full time

    With more than 2100 locations in 39 states, Mavis is the largest independently-held tire sales and automotive repair chain in the United States. Technology drives our success and in order to continue to provide our customers with a quality experience, we are looking for a skilled Business Analyst to join our expanding team.Business Analyst Job...

  • Business Analyst

    2 days ago


    White Plains, United States Mavis Tire Full time

    With more than 2100 locations in 39 states, Mavis is the largest independently-held tire sales and automotive repair chain in the United States. Technology drives our success and in order to continue to provide our customers with a quality experience, we are looking for a skilled Business Analyst to join our expanding team.Business Analyst Job...


  • White Sands, United States U.S. Army Futures Command (AFC) Full time

    Job SummaryWe are seeking a highly skilled Management and Program Analyst to join our team at the U.S. Army Futures Command (AFC). As a key member of our organization, you will be responsible for providing specialized knowledge and expertise related to personnel practices and programs in support of our personnel management and mission requirements.Key...


  • White Plains, New York, United States Saxon Global Full time

    Job OverviewPosition Summary: Saxon Global is seeking a seasoned Compliance Business Analyst to join our Anti-Fraud Team. This role is pivotal in supporting various initiatives aimed at mitigating external fraud risks.The selected candidate will engage in comprehensive business analysis, focusing on:Conducting thorough business researchDocumenting essential...