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Regional Operations Supervisor

2 months ago

Dallas, Texas, United States Southern Methodist University Full time
Job Overview - Regional Operations Supervisor

Salary Range:
Compensation based on experience and qualifications.

About Southern Methodist University:

Southern Methodist University (SMU) is home to over 12,000 diverse and high-achieving students from across the nation and around the globe. The University is known for its intimate class sizes, hands-on research opportunities, leadership development, community engagement, international study, and innovative academic programs.

With a strong foundation in the humanities and sciences, SMU offers a wide array of undergraduate, graduate, and professional degree programs through its eight schools.

As it enters its second century, SMU is increasingly recognized for its commitment to nurturing ethical leaders in their respective fields and communities.

Set on one of the most picturesque college campuses in the country, SMU Mustangs are inspired by limitless opportunities in teaching, learning, research, creativity, performance, and athletics.


Position Summary:

The Regional Operations Supervisor is responsible for overseeing the daily activities of staff engaged in various skilled, semi-skilled, and unskilled maintenance tasks, including carpentry, painting, and locksmith services.

This role involves reviewing work orders, prioritizing tasks, assigning and scheduling work, estimating repair costs, maintaining inventory, and preparing tools and equipment for projects. The supervisor will also instruct staff on proper procedures, tool usage, and safety protocols, while inspecting work in progress and upon completion.

The supervisor plays a critical role in implementing maintenance programs to ensure the proper upkeep of university facilities, enhancing both appearance and functionality.


Key Responsibilities:
  • Manage daily operations of maintenance staff, assigning work orders and developing schedules to ensure facilities are safe and well-maintained.
  • Oversee the Preventative Maintenance Program, coordinating efforts between internal staff and external contractors.
  • Maintain inventory of supplies, equipment, and tools to ensure personnel have the necessary resources to complete their tasks.
  • Identify opportunities for process improvements and enhance customer satisfaction, providing recommendations to leadership.
  • Conduct training sessions covering safety, standard operating procedures, and relevant policies to ensure staff are well-informed.
  • Perform regular inspections of facilities and equipment to ensure compliance with safety and operational standards.
  • Manage team time effectively, approving schedules and documenting absences.
  • Foster cooperative working relationships with colleagues and stakeholders.

Qualifications:

A high school diploma or equivalent is required, along with seven to nine years of relevant work experience.

Familiarity with facility maintenance concepts and practices, as well as experience managing personnel in related trades, is essential. Relevant certifications and licenses are preferred.


Knowledge, Skills, and Abilities:

Candidates must demonstrate a solid understanding of corrective and preventive maintenance concepts, along with a working knowledge of facilities and grounds operations.

The position requires the ability to work independently while keeping key stakeholders informed as necessary.

Availability for emergency response, including occasional evening and weekend work, is expected.

Strong interpersonal and verbal communication skills are essential, with the ability to engage effectively across the university community.

Candidates should possess strong problem-solving skills, organizational abilities, and time management skills.

This role includes on-call responsibilities for evening and weekend work, with schedules subject to adjustment for coverage needs.


Physical and Environmental Requirements:
  • Ability to sit for extended periods.
  • Capability to bend, climb, kneel, push, pull, and lift up to 25 lbs.
  • Dexterity to handle objects and operate equipment.
  • Exposure to various environmental conditions, including noise, temperature changes, and dust.

Equal Employment Opportunity Statement:

Southern Methodist University is committed to providing equal employment opportunities and will not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression.

The Executive Director for Access and Equity/Title IX Coordinator is available to address inquiries regarding nondiscrimination policies.