Customer Service Ambassador

1 week ago


Scottsdale, Arizona, United States SpeedPro Full time
{"title": "Customer Service Representative", "description": "Deliver Exceptional Client Experiences

As a Customer Service Representative at SpeedPro, you will be the face of our company, interacting with current and prospective clients to provide a positive customer experience. Your primary responsibility will be to monitor requests for quotes or other information and ensure a timely response to all requests.

Key Responsibilities:
  • Greet clients and meet with them to explain our products and services
  • Maintain regular contact with current and prospective clients to build strong relationships
  • Update and maintain our CRM database to ensure accurate client information
  • Prepare and deliver quotes to clients
  • Deliver or arrange for the delivery of finished goods
  • Send invoices and receive payments as necessary
  • Follow up on Accounts Receivable as necessary
  • Track outsourced activities for the Monthly Royalty report
Requirements:
  • Administrative skills and experience with CRM database programs
  • Outgoing, friendly personality and exceptional communication skills
  • Able to work independently and self-motivated
  • Highly organized and able to multi-task
  • Experience with Microsoft Office (Excel, Word, PowerPoint)
  • High School degree or higher
What We Offer:

As a national brand with a nationwide network of over 130 studios, SpeedPro takes pride in partnering with our long-term, satisfied clients. We value the relationship between our clients and their customers and deliver quality work on time, every time. With a strong focus on customer service, we strive to be considered an extension of each client's marketing team.

Working at SpeedPro offers a fast-paced work environment with new challenges and rewarding opportunities every day. If you are looking for a monotonous desk job, this is not the right job for you. We are looking for highly motivated individuals with a great attitude and a desire to help others via an engaging personality.

", "lang_code": "en-US"}

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