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Boutique Hotel Room Attendant
2 months ago
We are seeking a highly skilled and detail-oriented Housekeeping Attendant to join our team at Acme Hospitality Defunct. As a Housekeeping Attendant, you will be responsible for maintaining the cleanliness and overall presentation of guest rooms, public areas, and other facilities within our boutique hotel.
Key Responsibilities:- Room Cleaning and Preparation:
- Clean and sanitize guest rooms and bathrooms, making beds, dusting, vacuuming, and ensuring all amenities are replenished.
- Check and report any maintenance issues or damage within guest rooms.
- Arrange and restock room supplies and amenities.
- Public Areas:
- Clean and maintain the appearance of public areas, including lobbies, corridors, and common spaces.
- Empty trash receptacles and replace liners as needed.
- Keep hallways and public areas free of debris and clutter.
- Linen and Laundry:
- Collect, sort, and wash linens and towels as required.
- Fold and store linens in an organized manner.
- Report any damaged or worn-out linens to the housekeeping supervisor.
- Guest Services:
- Provide friendly and efficient service to guests and address their housekeeping-related requests.
- Ensure that guest privacy and security are respected during room cleaning.
- Inventory Management:
- Maintain an inventory of cleaning supplies and report when restocking is needed.
- Properly use and store cleaning equipment and chemicals following safety guidelines.
- Team Collaboration:
- Coordinate with other housekeeping staff and departments to ensure seamless guest experiences.
- Communicate effectively with the front desk and management regarding room status and any special requests.
- Compliance and Safety:
- Adhere to hotel policies and procedures, including safety and hygiene regulations.
- Report any safety hazards or incidents to the appropriate personnel.
- Previous experience in housekeeping, preferably in a hotel or hospitality environment.
- Knowledge of cleaning techniques and use of cleaning equipment.
- Attention to detail and strong organizational skills.
- Excellent customer service and communication skills.
- Physical fitness, as the role may involve lifting and moving heavy items.
- Flexibility to work during weekends, holidays, and evenings.
- Multilingual abilities can be an asset in some boutique hotels with diverse clientele.
- Familiarity with boutique hotel standards and the ability to contribute to the hotel's unique atmosphere.