Nail Care Specialist
2 weeks ago
Job Location
On Top of the World
Position Overview
The Nail Care Specialist is tasked with delivering exceptional services, guidance, and treatments that meet the highest standards of quality. Responsibilities encompass a variety of services including manicures, pedicures, and the application of acrylics and gel polish.
Key Responsibilities
The following points outline the primary duties associated with this role, though they are not exhaustive. Individuals may be required to undertake additional tasks as necessary, including covering for colleagues or balancing workload. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.
- Ensures an outstanding experience for clients by adhering to established standards.
- Gains familiarity with the facility and its offerings to effectively communicate with clients.
- Acquires knowledge of the products available, including their uses and pricing.
- Maintains all necessary certifications related to the services provided.
- Delivers all treatments listed on the service menu in accordance with current certifications.
- Suggests products for home use, aiming for a minimum service-to-sales ratio of 25%.
- Maintains a high level of expertise in nail care for both hands and feet.
- Demonstrates proficiency in standard nail services including grooming, polish application, massage, and exfoliation.
- Utilizes time effectively throughout shifts, ensuring appointments start and end punctually.
- Prepares work areas according to established procedures.
- Cleans and disinfects all tools and equipment daily.
- Creates and maintains client records with treatment notes.
- Performs all duties in compliance with company standards.
- Strives to uphold a safe working environment by preventing accidents and maintaining equipment.
- Exhibits a positive and professional attitude towards all clients and colleagues.
- Completes other assigned tasks as necessary.
Education and Experience:
- High School Diploma or equivalent is required.
- Prior experience as a Nail Technician is necessary.
- Ability to read, write, and comprehend English; strong verbal and written communication skills are essential.
- Bilingual (Spanish) is preferred.
- Ability to build rapport and foster relationships with clients.
- Excellent interpersonal skills.
- Integrity and honesty.
- Self-motivated and proactive.
- Team-oriented.
- Commitment to diversity, equity, and inclusion.
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