Assistant Director of Laundry Operations

2 weeks ago


Reno, Nevada, United States Grand Sierra Resort Full time

Job Summary

The Assistant Director of Laundry will oversee the efficient operation and maintenance of the laundry department, ensuring exceptional internal and external guest service. This role is responsible for managing daily and overall operations within the laundry department.

Key Responsibilities

  • Manage resources, staff, productivity, and quality control to ensure effective and successful operations.
  • Perform team member evaluations and handle employee requests and issues.
  • Develop and train staff in laundry job duties, equipment use, and safety procedures.
  • Review production needs to meet property demands and troubleshoot supply shortages, quality issues, and labor utilization.
  • Respond to equipment breakdowns and troubleshoot electrical, mechanical, and plumbing issues.
  • Manage preventative maintenance audits on commercial laundry equipment and interpret technical operation and repair manuals.
  • Assist with financials and budgets within the department as needed.
  • Ensure cost-effective operation and efficiency of the laundry plant while maintaining a safe work environment.
  • Provide optimal guest service by making constant contact with internal and external customers.
  • Attend meetings to stay informed of new rules, regulations, and procedures.

Requirements

  • Minimum 4-5 years of experience in laundry management or operations within the hospitality and/or healthcare industries.
  • Strong supervisory and organizational skills.
  • Ability to plan and anticipate business needs by reading and interpreting occupancy reports.
  • Strong verbal and written communication skills.
  • Working knowledge of all laundry equipment at the facility.

Physical Demands

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced environment and effectively deal with guests and team members.



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