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Automotive Client Consultant

2 months ago

Franklin, Tennessee, United States Nelson Mazda Cool Springs Full time
Monthly Salary of $4,000 plus Performance Bonuses

Join Nelson Mazda Cool Springs and revolutionize the automotive purchasing experience At Nelson, we prioritize delivering an exceptional and efficient buying journey for our clients. Our Client Advisors play a crucial role in ensuring a seamless, enjoyable, and straightforward purchasing process. They manage the entire vehicle acquisition experience from the initial contact to the final transaction.

Compensation Structure:
  • Fixed salary of $4,000 per month with additional bonuses
  • Non-commission based pay to foster a pressure-free environment for both employees and clients
What We Provide:
  • Comprehensive Health, Dental, and Vision insurance
  • Supplemental Benefits including Long-Term and Short-Term Disability, Cancer, Accident, and Life Insurance
  • 401(k) plan with a 100% company match up to 6%
  • Discounts on gym memberships with LifeTime Fitness & Carbon Performance
  • Four-day work week
  • 32 hours of paid Volunteer Time Off
  • 40 hours of Paid Time Off after a specified period of employment
Key Responsibilities:
  • Utilizing various technology platforms to engage with clients
  • Responding to client inquiries and providing an outstanding conversational experience
  • Managing personal appointment scheduling
  • Guiding clients through the purchasing journey
  • Presenting warranty and protection options
  • Facilitating an engaging test drive experience
  • Maintaining knowledge of the vehicle lineup
  • Ensuring ongoing client follow-up and engagement
  • Delivering a positive client experience that transforms the automotive industry
Qualifications:
  • Exceptional Communication and Phone Skills
  • Outgoing Personality - Driven by goals and thrives in a performance-oriented environment
  • Willingness to learn and develop skills
  • Professional, enthusiastic, and friendly demeanor with clients and team members
  • Organized, capable of multitasking, self-motivated, and able to work effectively in a fast-paced environment
  • Proficient in Internet and Computer Skills
  • High integrity and honesty
  • Ability to pass pre-employment assessments including background checks and drug tests
Nelson Mazda Cool Springs is an Equal Opportunity Employer

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. We do not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws.