Business Development Manager

3 weeks ago


Philadelphia, Pennsylvania, United States ThinkTank Full time

ThinkTank Telecom, LLC is seeking a results-driven Business Development Manager to spearhead our expansion efforts in Philadelphia, PA.

This key role will focus on driving sales performance, managing inventory, and leading a team of enrollment specialists to achieve significant growth in the designated territory.


Key Responsibilities:

Sales and Marketing Expertise:
Develop and execute superior sales and marketing strategies to enroll new Lifeline and ACP customers, exceeding sales targets.

Team Leadership and Growth:


Lead a team of enrollment specialists, with the potential to expand to up to five members, maintaining responsibility for territory management and team performance.


Location Scouting and Optimization:
Identify and secure optimal Partner locations within Philadelphia, PA to maximize service outreach and customer accessibility.

Inventory Management and Control:
Ensure efficient oversight of all inventory, equipping enrollment specialists for successful subscriber engagements and maintaining operational integrity.

Recruitment and Onboarding:
Recruit, attract, and onboard qualified candidates for enrollment specialist positions, providing comprehensive training and support.

Training and Development:
Conduct in-depth training for specialists, emphasizing product knowledge, enrollment processes, and compliance standards, ensuring high-quality performance and customer satisfaction.

Compliance and Quality Assurance:
Uphold strict adherence to FCC and USAC regulations, maintaining operational integrity and implementing quality control measures to guarantee the accuracy and efficiency of the enrollment process.

Performance Management and Reporting:
Evaluate and enhance the performance of enrollment specialists through constructive feedback and coaching, executing thorough audits and managing detailed reporting for transparent documentation of enrollment outcomes.

Leadership and Collaboration:
Cultivate a collaborative and high-performing team environment, fostering open communication and driving business growth through effective leadership and strategic decision-making.

Operational Excellence:
Manage all logistical components of the enrollment process effectively, ensuring seamless execution and continuous improvement.

Ideal Candidate:
A self-motivated individual with entrepreneurial aspirations and a vision for building their own business, passionate about connecting communities to essential Lifeline and ACP services, with a proven track record of success in sales and marketing within the territory of Philadelphia, PA, and strong leadership skills to drive team performance and growth.


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