Host/Hostess - Guest Experience Specialist

1 month ago


New York, New York, United States Nexus T-Squared Social NY LLC Full time
Job Overview

We are seeking a skilled Host/Hostess to join our team at Nexus T-Squared Social NY LLC. As a key member of our front-of-house staff, you will be responsible for ensuring a seamless dining experience for our guests.

Key Responsibilities
  • Welcome guests and seat them at tables in a timely and efficient manner.
  • Provide menus and answer questions about our menu offerings.
  • Assist with table assignments and ensure that servers receive an appropriate number of seatings.
  • Monitor guest satisfaction and respond to any concerns or complaints.
  • Communicate effectively with kitchen staff, management, and serving staff to ensure that dining details are handled properly.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Inform guests of establishment specialties and features.
  • Receive and record guests' dining reservations.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Minimum of 1 year of experience in a similar role.
  • Ability to stand and walk for 8-10 hours per day.
  • Ability to lift and carry up to 50 pounds.


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