Restaurant Host/Hostess
3 weeks ago
The Restaurant Host/Hostess plays a vital role in ensuring a seamless dining experience for our guests. As a key member of our team, you will be responsible for managing the flow of the restaurant, maintaining a clean and organized workspace, and providing exceptional customer service.
Key Responsibilities:
- Maintain a high level of professionalism and adhere to company uniform and appearance standards.
- Ensure a clean and organized workspace at all times.
- Complete side work duties efficiently and accurately.
- Answer phones according to established standards.
- Book reservations using our company reservation system.
- Assist with station assignments, rotation planning, and opening/closing/securing the room at shift change.
- Monitor dining room activities and maintain awareness of guest and employee safety.
- Utilize radios with headsets and earpieces for communication.
- Practice proper telephone etiquette.
Essential Functions:
- Work in a fast-paced environment with exposure to secondhand smoke, excessive noise, and stress.
- Shift assignments may be irregular, covering days, nights, weekends, and holidays.
- Ability to multitask, including answering phones, greeting guests, and rearranging reservations.
Requirements:
- Effective communication in English.
- High school diploma or equivalent GED preferred.
- Minimum six months' experience as a host/hostess in a high-volume and/or fine dining environment.
- Ability to work in a high-pressure environment.
Benefits:
- Free meal on shift.
- Training and development opportunities.
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