Din Tai Fung Host/Hostess

4 weeks ago


New York, New York, United States Din Tai Fung Full time
About the Role:

As a Greeter/Host/Hostess at Din Tai Fung, you will be responsible for providing a warm and welcoming experience for our guests. Your primary duties will include greeting and seating guests, utilizing our text message waiting system to check in guests and seat them at the assigned tables in a manner that promotes maximum efficiency and table turnover to ultimately reduce wait times and provide a great experience for the guest.

Responsibilities:
  • Provides a cheerful, welcoming first and last impression for all guests with exemplary customer service
  • Utilizes the text-message waiting system or manual waiting system to accurately and efficiently enter guest information and provide accurate quote times according to Din Tai Fung's Quote Time Standard Operating Procedure
  • Communicates with other greeters, setters, and support staff to ensure the guest seating experience is seamless and efficient
  • Walks guests to their tables while providing engaging, welcoming, and personalized conversation
  • Cleans, organizes, and maintains the Greeter and Cashier areas and all adjacent areas
  • Performs Greeter Side Work, including but not limited to cleaning menus, wiping windows, sweeping, and taking out trash
  • Labels all items in accordance with Health Department regulations and Din Tai Fung procedures
  • Attends monthly staff meetings and Greeter meetings

Requirements:
  • We are searching for friendly, energetic, highly motivated people who will thrive in a fast-paced, team-oriented environment
  • Experience preferred but not required
  • Flexible Work Schedule
  • Ability to stand for long periods of time
  • Positive and Professional Attitude


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