Host/Hostess - Customer Service Expert
4 weeks ago
The Host/Hostess is a key member of our front-of-house team, responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.
Key Responsibilities- Check in customers, matching them with bookings and accommodating walk-ins when possible.
- Provide guests with information about our restaurant facilities, services, and amenities.
- Show customers to their tables and hand over responsibility to our floor staff.
- Pass messages to diners and work collaboratively with our team to create a positive dining experience.
- Handle customer payments and ensure a smooth checkout process.
- Manage reservations, including VIPs and special requirements.
- Perform relay duties and assist with table changes as needed.
- Process new bookings, amendments, and cancellations.
- Maintain a clean and tidy reception area.
- Communicate effectively with colleagues and management.
- Maintain a high level of customer awareness and approach your role with a customer-centric mindset.
- Be financially aware and responsible in controlling costs.
- Be motivated and committed to your personal development, seeking opportunities to learn new skills and knowledge.
- Be adaptable and responsive to changing requirements.
- Maintain high levels of teamwork and cooperation with colleagues.
We're looking for a motivated and customer-focused individual to join our team as a Host/Hostess. If you have a passion for delivering exceptional service and working in a fast-paced environment, we'd love to hear from you.
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Host/Hostess
4 weeks ago
New York, New York, United States NUSRET HOLDINGS USA LLC Full timeJob Title: Host/HostessWe are seeking a highly motivated and customer-focused Host/Hostess to join our team at NUSRET HOLDINGS USA LLC. As a Host/Hostess, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.Key Responsibilities:Greets customers and checks them in, ensuring a warm and...
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Host/Hostess
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New York, New York, United States Major Food Group LLC Full timeJob Title: Host/HostessJob Summary:Major Food Group LLC is seeking a skilled Host/Hostess to join our team at Carbone. As a Host/Hostess, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience for our guests.Responsibilities:Greets and seats guests, presents menus, and informs them of special catches and...
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Host and Hostess
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Host Hostess
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Restaurant Host/Hostess
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New York, New York, United States Gyu-Kaku Japanese BBQ Full timeJob OverviewWe are seeking a highly skilled and customer-focused Host/Hostess to join our team at Gyu-Kaku Japanese BBQ. As a Host/Hostess, you will be responsible for providing exceptional service to our guests, ensuring a seamless dining experience, and maintaining a clean and welcoming environment.Key ResponsibilitiesManage customer reservations and greet...
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Lunch Host/Hostess
3 weeks ago
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Host/Hostess
1 month ago
New York, New York, United States Catch Steak Full timeJob Title: Host/HostessAt Catch Steak, we are seeking a skilled and charismatic Host/Hostess to join our team. As the first point of contact for our guests, you will set the tone for their dining experience and ensure that every guest feels welcome and valued.Key Responsibilities:Welcome and greet all guests, ensuring a warm and inviting atmosphere.Know and...
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Host/Hostess - Warm and Friendly Welcome
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Host/Hostess - Casa Dani
4 weeks ago
New York, New York, United States Legends Full timeJob Title: Host/Hostess - Casa DaniJob Summary: We are seeking a highly skilled and experienced Host/Hostess to join our team at Casa Dani. As a Host/Hostess, you will be responsible for providing exceptional guest service while working collectively and cooperatively in the Restaurant environment.Responsibilities:* Greet and seat guests in a timely,...
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Host/Hostess
1 month ago
New York, New York, United States Cipriani Full timeJob OverviewCipriani is seeking a highly organized and hospitality-focused individual to join our team as a Host/Hostess. This role plays a crucial part in providing exceptional guest experiences, from greeting and seating guests to managing reservations and ensuring seamless service.Key ResponsibilitiesWelcome and greet guests warmly, assigning them to a...
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Dietary Services Host/Hostess
2 weeks ago
New York, New York, United States Northwell Health Full timeJob SummaryAt Northwell Health, we are committed to delivering exceptional patient care, and we are seeking a skilled Dietary Services Host/Hostess to join our team. This role plays a critical part in ensuring patient satisfaction by managing meal trays, implementing menu distribution, and communicating effectively with patients, nurses, and family...
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Steakhouse Host/Hostess
4 weeks ago
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Dining Room Host/Hostess
4 weeks ago
New York, New York, United States Brooklyn Heights Full timeJob SummaryBrooklyn Heights is seeking a skilled Dining Room Host/Hostess to provide exceptional service to our residents. As a key member of our hospitality team, you will be responsible for ensuring a positive dining experience for our guests.Responsibilities:Seat residents in a friendly and timely mannerAssure residents and guests are satisfied with their...
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Host/Hostess - Casa Dani
4 weeks ago
New York, New York, United States Legends Full timeJob Summary:The Host/Hostess position at Legends is a dynamic role that requires exceptional guest service skills while working collectively and cooperatively in a fast-paced restaurant environment. About Legends:Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our degree service...
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Gyu-Kaku Japanese BBQ Host/Hostess
4 weeks ago
New York, New York, United States Gyu-Kaku Japanese BBQ Full timeJob DescriptionJob DescriptionTitle: Host/HostessEmployment Type: HourlyPay Rates: $16-$19/hourKey ResponsibilitiesManage customer reservations and greet customers in a warm and sincere mannerOperate the hosting software system and other required equipmentMaintain a clean and organized work environmentAssist with setting tables and performing side-work and...
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Restaurant Host/Hostess
4 weeks ago
New York, New York, United States Ocean Casino Resort Full timeJob OverviewThe Restaurant Host/Hostess plays a vital role in ensuring a seamless dining experience for our guests. As a key member of our team, you will be responsible for managing the flow of the restaurant, maintaining a clean and organized workspace, and providing exceptional customer service.Key Responsibilities:Maintain a high level of professionalism...
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Restaurant Host
1 month ago
New York, New York, United States Gyu-Kaku Japanese BBQ Full timeJob OverviewWe are seeking a highly skilled and friendly Host/Hostess to join our team at Gyu-Kaku Japanese BBQ. As a Host/Hostess, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience for our guests, and maintaining a clean and organized dining area.Key ResponsibilitiesManage customer reservations and...
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Host/Hostess - Part Time - Midnight by Navarro's
4 weeks ago
New York, New York, United States Oak View Group Full timeOak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry.We offer an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts...
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Din Tai Fung Host/Hostess
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New York, New York, United States Din Tai Fung Full timeAbout the Role:As a Greeter/Host/Hostess at Din Tai Fung, you will be responsible for providing a warm and welcoming experience for our guests. Your primary duties will include greeting and seating guests, utilizing our text message waiting system to check in guests and seat them at the assigned tables in a manner that promotes maximum efficiency and table...
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Host/Hostess - Guest Experience Specialist
4 weeks ago
New York, New York, United States Nexus T-Squared Social NY LLC Full timeJob OverviewWe are seeking a skilled Host/Hostess to join our team at Nexus T-Squared Social NY LLC. As a key member of our front-of-house staff, you will be responsible for ensuring a seamless dining experience for our guests.Key ResponsibilitiesWelcome guests and seat them at tables in a timely and efficient manner.Provide menus and answer questions about...