Host and Guest Experience Specialist
4 weeks ago
About the Role:
We are seeking a highly motivated and detail-oriented Host Person to join our team at MGM Resorts International. As a Host Person, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.
Key Responsibilities:
- Greet guests promptly and professionally, ensuring a positive first impression
- Manage reservations, answer phones, and maintain accurate records
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
- Collaborate with the Food Servers, Bus Persons, and Food Service Runners to ensure seamless guest service
What We Offer:
- Competitive compensation and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Access to company hotel, food and beverage, retail, and entertainment discounts
Requirements:
- High school diploma or equivalent required
- Previous customer service experience preferred
- Ability to work varied shifts, including weekends and holidays
- Computer proficiency and strong communication skills
Why Join Us:
At MGM Resorts International, we are committed to providing exceptional guest experiences and creating a work environment that is inclusive, supportive, and rewarding. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.
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