Professional Collections and Customer Service Agent

16 hours ago


Newark, Delaware, United States PrideStaff Full time
Job Overview:
PrideStaff is seeking a highly motivated and results-driven Call Center Collections Representative to join our team. In this role, you will be responsible for collecting outstanding accounts receivable from clients, negotiating payment plans, and resolving disputes. Our ideal candidate will possess excellent communication and interpersonal skills, with the ability to work well under pressure and meet deadlines. If you are a driven and detail-oriented individual who thrives in fast-paced environments, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
- Collect outstanding accounts receivable from clients
- Negotiate payment plans and resolve disputes
- Maintain accurate records and documentation of activity on accounts worked
- Adhere to all regulations set forth by the FDCPA

Requirements:
- High school diploma or equivalent required
- 1-2 years of collections experience preferred
- Excellent written and oral communication skills
- Ability to work well under pressure and meet deadlines

What We Offer:
- Competitive salary: $15/hour to start
- Opportunities for growth and professional development
- Collaborative and dynamic work environment located in Newark, DE

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