Spa Guest Services Coordinator
1 month ago
At The Woodhouse Day Spa, we're seeking a highly skilled Spa Guest Services Coordinator to join our team. As a key member of our team, you will be responsible for providing exceptional guest experiences, ensuring seamless interactions, and upholding the highest standards of service.
Key Responsibilities:
- Deliver personalized attention to guests from arrival to departure
- Ensure a warm welcome, introduction to amenities, and a seamless experience
- Answer phone calls with a smile and provide exceptional customer service
- Represent the brand as a ambassador, maintaining a clean, safe, and inviting environment
- Remember small details that make The Woodhouse special, such as guests' favorite drinks and personal details
- Support the leadership team as needed, ensuring smooth operations
Perks:
- Competitive pay and incentive programs
- Paid vacations for full-time employees
- Medical benefits for full-time employees
- Generous discounts and opportunities to enjoy services and products
- Working in a state-of-the-art facility
The Woodhouse Spa is an Equal Opportunity Employer and a drug-free and smoke-free workplace. Come join our team and be part of a company that values excellence and guest satisfaction.
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