Customer Service Representative

3 days ago


Springfield, New Jersey, United States Autoland Toyota Chrysler Jeep Dodge Ram Full time
Job Description

At Autoland Toyota Chrysler Jeep Dodge Ram, we are committed to creating a work environment where our customers are treated with respect and dignity. Our team members are our most valuable resource, and we encourage growth through diligence, teamwork, and creativity. We maintain the highest standards of honesty and integrity in all our business dealings.

Responsibilities
  • Answer dealership group phones, greet and receive prospects and customers.
  • Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson.
  • Work cooperatively with the sales and other internal teams.
  • Communicate with callers and visitors in a professional, friendly, and efficient manner.
  • Type memos, correspondence, reports, and other documents.
  • Assist in scheduling and confirming sales appointments.
  • Other duties as assigned.
Qualifications
  • Excellent listening/communication skills, outgoing and positive personality.
  • Punctual nature and ability to handle schedule flexibility and dynamic work environment.
  • Professional appearance and eager to improve on all aspects.
  • Valid driver's license and clean driving record.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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