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Automotive Customer Support Specialist
2 months ago
Automotive Customer Support Specialist
Position Overview
Driven to Deliver
Key Responsibilities:
As an Automotive Customer Support Specialist, you will play a crucial role in ensuring the ongoing success of Valvoline Instant Oil Change by providing exceptional preventive maintenance services. Through direct interactions, you will serve as a trusted consultant to our clients, assessing their requirements and executing maintenance tasks to keep their vehicles in optimal condition.
- Assess customer needs promptly and effectively.
- Foster a positive and enjoyable team environment.
- Acquire in-depth knowledge of products, services, and company protocols.
- Conduct preventive automotive maintenance tasks, including oil changes, fluid checks and refills, filter replacements, and light and wiper inspections.
- Uphold a clean and safe working environment.
Qualifications for Success:
- Friendly demeanor with a commitment to customer service.
- Willingness to learn and grow within the role.
- Ability to lift up to 50 pounds.
- Full mobility and capability to work with hands raised.
- Capacity to stand for extended periods and navigate stairs.
- Strong interpersonal, verbal, and written communication skills.
Benefits Offered:
- Competitive compensation with opportunities for bonuses.
- Provision of safety footwear by the company.
- 401K matching program.
- Comprehensive on-the-job training.
- Commitment to internal promotions.
- No late evening shifts.
- Tuition reimbursement options.
- Paid time off for vacations and holidays.
- Medical, dental, and vision coverage.
- Paid life insurance.
- Optional short- and long-term disability, accident insurance, and more.
Equal Opportunity Employer
Valvoline Instant Oil Change and its affiliates are proud to be an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against based on disability.
