Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Valvoline Instant Oil Change. As a key member of our service center team, you will be responsible for providing exceptional customer service, ensuring the organization and productivity of the service center, and performing various automotive preventive maintenance tasks.
Key Responsibilities:
- Act as a trusted adviser to our customers, evaluating their needs and performing maintenance to keep their vehicle serviced and safe on the road.
- Responsible for the organization and productivity of the service center through guest interactions, thorough vehicle inspections, and service and replacement part knowledge.
- Perform automotive preventive maintenance tasks such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers.
- Maintain a clean and safe workplace.
Benefits:
- Health Insurance (Dental, Vision, Medical)
- Paid vacation and holidays
- Matching 401(k)
- Paid on-the-job training
- Leadership development and coaching
- Company-provided uniforms and tools
- Tuition reimbursement including technical certifications
- Safety shoes offered through the company
- No late evenings
Requirements:
- You are friendly and ready to work as part of a customer-focused team.
- Have an eagerness to learn.
- You can lift up to 50 pounds.
- Have full mobility and the ability to work with your hands above your head.
- Can stand for extended periods of time and climb stairs.
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