Retail Banking Professional

7 days ago


Naples, Florida, United States Fifth Third Full time
About the Role

Fifth Third Bank is seeking a highly motivated and customer-focused individual to join our team as a Personal Banker Associate 1. As a key member of our Financial Center team, you will be responsible for providing exceptional customer service and building strong relationships with our clients.

Key Responsibilities
  • Use a consultative approach to identify and meet the financial needs of customers, including cross-selling and upselling products and services.
  • Maintain a thorough knowledge of Retail consumer and small business products and services, and recommend solutions to customers based on their needs.
  • Utilize marketing tools and strategies to proactively reach out to customers and set appointments for periodic financial reviews.
  • Establish close working relationships with assigned Business Partners to provide timely and holistic financial solutions to customers.
  • Consistently meet or exceed customer experience and individual/team production goals, and enhance year-over-year revenue growth.
Requirements
  • College degree or equivalent work experience, with a strong understanding of financial concepts and principles.
  • Experience in the financial industry, with a proven track record of success in sales and customer service.
  • Ability to develop a working knowledge of Retail policies and procedures, and utilize good judgment in making sound decisions.
  • Strong communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
About Fifth Third Bank

Fifth Third Bank is a leading financial institution with a strong commitment to customer service and community involvement. We offer a dynamic and inclusive work environment, with opportunities for professional growth and development.



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