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Store Operations Manager

2 months ago

Morrisville, North Carolina, United States Domino's Franchise Full time
Position: Store Operations Manager at Domino's Franchise

Key Responsibilities:
  • Supervise a team of delivery personnel and customer service associates to guarantee prompt and precise order processing.
  • Accountable for daily financial reconciliations and inventory assessments at the end of each shift.
  • Ensure the store is properly organized and prepared for customer orders at opening time.
  • Instill a strong sense of urgency in the team for fulfilling orders efficiently.
  • Ensure compliance with operational standards as per Domino's Evaluation Review.
  • Oversee all aspects of store management and liaise with staff regarding operational impacts.
  • Manage inventory and product requirements for bi-weekly supply deliveries.
  • Provide training to the General Manager on operational procedures.
  • Maintain adequate staffing levels and develop work schedules aligned with business demands.
  • Handle financial transactions from delivery staff, including cash and credit card payments.
  • Address customer disputes and prioritize satisfaction.
  • Ensure delivery vehicles adhere to inspection requirements.
  • Assist in optimizing delivery routes for drivers while adhering to company standards.
  • Comprehend profit and loss statements.
  • Enforce grooming and uniform policies.
  • Promote pizza offerings, specials, and marketing campaigns.
  • Receive training in food preparation, operational procedures, and delivery packaging.
  • Deliver exceptional customer service through both phone and face-to-face interactions.
  • Skilled in computerized order management systems.
  • Encourage teamwork, enthusiasm, and a positive workplace atmosphere.

This role as a Store Operations Manager at Domino's Franchise offers an opportunity to thrive in a vibrant and fast-paced environment where your leadership abilities will be recognized and appreciated.