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Clinical Specialist, TEG

2 months ago

Phoenix, Arizona, United States Haemonetics Full time
Job Summary

We are seeking a highly skilled Clinical Specialist to join our team at Haemonetics. As a Clinical Specialist, you will play a critical role in supporting our sales process through clinical education and ongoing value demonstration of the TEG line.

Key Responsibilities
  • Increase product usage at existing accounts and expand customer base through clinical education of new users.
  • Train new and existing customers on all product and clinical aspects of the TEG line, ensuring they can operate equipment, software, and related disposables independently, safely, and efficiently.
  • Provide clinical expertise to help ensure that TEG reaches standard of care levels within accounts.
  • Help drive and expand existing business by broadening the application of TEG to incorporate all TEG assays within accounts.
  • Visit assigned hospital accounts, identify and train clinical champions, and establish relationships with key decision-makers.
  • Provide dedicated onsite support for new TEG customers "going live" with the technology or additional assays.
  • Resolve customer concerns through accurate and timely investigation and partner with sales team members to develop solutions.
  • Stay up-to-date with industry developments by attending educational workshops, reviewing professional publications, and participating in professional societies.
Requirements
  • Bachelor's Degree in Science, Nursing, or Medical Technology.
  • 3 years of industry-related experience, preferably in diagnostics.
  • Clinical or industry experience in the hospital/OR environment.
  • Experience in training and development of clinical education and training programs.
Preferred Qualifications
  • Master's Degree in Advanced Degree and/or professional credentialing.
  • Strong technical/clinical aptitude to understand, and train customers and users on products.
About Haemonetics

Haemonetics is a leading provider of innovative medical technologies and solutions. We are committed to delivering exceptional value to our customers and patients through our products and services.