Operations Manager

4 days ago

Dallas, Texas, United States American Heart Association Full time
About the Role

The American Heart Association is seeking an experienced Operations Manager to join our Emerging Strategies department. As a key member of our team, you will be responsible for overseeing the day-to-day operations of the department, ensuring processes are efficient, effective, and aligned with organizational standards.

Key Responsibilities
  • Financial Management: Develop, manage, and monitor the Emerging Strategies department budgets, ensuring effective allocation of resources and adherence to financial goals.
  • Expenditure Monitoring: Monitor expenditures and ensure alignment within budgetary constraints.
  • Financial Reporting: Prepare comprehensive financial reports and forecasts, providing insights to support strategic decision-making and long-term planning.
  • Operational Oversight: Oversee the day-to-day operations of the department, ensuring processes are efficient, effective, and aligned with organizational standards.
  • Logistics Coordination: Coordinate and manage logistics for meetings, events, and other program activities, ensuring seamless execution and alignment with project objectives.
  • Communication: Communicate regularly with Emerging Strategies leadership, ensuring tasks are completed in accordance with grant timelines and project milestones.
  • Administrative Support: Key liaison to project and program management teams for administrative support functions, standardizing and scaling common business support functions across teams.
  • Process Development: Develops and implements standardized and centralized department administrative processes to maximize efficiency and utilization of resources.
  • Collaboration: Collaborate with national staff and external partners, conducting ongoing meetings to ensure project deliverables are met within established timelines and quality standards.
Requirements
  • Experience: 3+ years of experience with budgeting and reporting processes, expertise in handling sponsorships and managing restricted gifts, ensuring compliance with donor requirements and optimizing financial performance.
  • Coordination: Experience in coordinating meetings and event logistics for C-suite executives, including high-profile engagements and complex schedules, ensuring seamless execution and superior stakeholder experience.
  • Metrics Analysis: Strong understanding of Key Performance Indicators (KPIs), with the ability to develop, monitor, and analyze metrics to drive operational excellence and strategic decision-making.
  • Interpersonal Skills: Exceptional interpersonal and communication skills, capable of effectively engaging with executives, cross-functional teams, and staff at all levels to foster collaboration and alignment with organizational goals.
  • Adaptability: High adaptability and resilience, with the capacity to quickly respond to dynamic challenges and shifting priorities, ensuring that initiatives remain aligned with evolving business needs.
  • Risk Management: Robust risk management acumen, including the ability to anticipate, assess, and mitigate risks, safeguarding the organizations operational integrity and financial health.
  • Project Management: Proven ability to manage strict deadlines, demonstrating strong organizational skills and a results-oriented mindset to consistently deliver high-quality outcomes within time constraints.
  • Attention to Detail: Meticulous attention to detail, ensuring accuracy and thoroughness in all aspects of operational management, from planning to execution.
What We Offer

The American Heart Association offers a competitive salary range of $65,000.00 to $90,000.00, commensurate with experience. We also offer a comprehensive benefits package, including medical, dental, vision, disability, and life insurance, as well as a robust retirement program with employer match and automatic contribution. Additionally, we offer an employee assistance program, employee wellness program, and telemedicine services.

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