Community Center Specialist

2 days ago


Saint Paul, Minnesota, United States City Of Shoreview Full time
Job Title: Community Center Specialist

The City of Shoreview is seeking a highly motivated and detail-oriented individual to fill the role of Community Center Specialist. This position is responsible for providing exceptional customer service, managing facility rentals, and ensuring the smooth operation of the community center.

Key Responsibilities:
  • Market the facility to potential clients, providing detailed pricing and amenity information, and securing bookings for events
  • Provide exceptional customer service to renters, members, and guests, answering questions, resolving problems, and ensuring services are delivered
  • Assure fulfillment of contract terms, conduct pre-event walk-throughs, collect deposits and final payments, and review rooms/kitchen for damage after events
  • Develop detailed room and equipment set-up needs, distribute to appropriate staff, and assist with room set-ups as needed
  • Utilize CivicRec software to reserve all rentals, maintain the master schedule of all bookings and events, and maintain rental files, work records, and balance cash drawers
  • Perform other duties and special projects as assigned, including coordinating day-to-day activities in the community center, providing information, handling customer concerns, enforcing rules, and supervising staff
Requirements:
  • Regular and reliable attendance, ability to concentrate and manage multiple priorities with frequent interruptions
  • Strong written and verbal communication skills, strong customer service skills, and ability to work well with others
  • Ability to perform in accordance with safety and security standards
Working Hours:

Monday to Friday, 8:00 am to 4:30 pm, with occasional evenings and weekends

Hiring Wage Range:

$27.37 per hour, depending on qualifications, plus excellent benefits



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