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Assistant Manager
2 months ago
Job Summary:
Cold Stone Creamery is seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in the success of our store by leading and developing a high-performing team.
Key Responsibilities:
- Train and develop team members to ensure they have the skills and knowledge needed to provide exceptional customer service and achieve sales goals.
- Delegate tasks and responsibilities to team members and provide guidance and support as needed.
- Monitor and control labor costs by effectively scheduling and managing team members.
- Ensure that all team members are aware of and adhere to company policies and procedures.
- Conduct regular performance evaluations and provide feedback to team members.
- Identify and address any issues or concerns that may impact team performance or customer satisfaction.
Requirements:
- Previous experience as an Assistant Manager or in a similar role.
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Ability to work a flexible schedule, including evenings and weekends.
What We Offer:
Cold Stone Creamery offers a competitive salary and benefits package, as well as opportunities for professional growth and development.