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Customer Service Representative
2 months ago
At Central Pacific Bank, we're looking for individuals who are passionate about delivering exceptional customer experiences. As a Customer Service Representative, you will be the face of our company, interacting with customers and non-customers alike. Your primary responsibility will be to process routine financial transactions, including deposits, withdrawals, advances, loan payments, and merchant transactions. You will also be responsible for providing a warm welcome to everyone who enters the branch and helping customers meet their financial goals by informing them of products and services that meet their individual needs.
Key Responsibilities:- Process financial transactions accurately and efficiently
- Provide exceptional customer service and consistently look for ways to "wow" customers
- Maintain accurate records of each customer in accordance with the bank's policies and procedures
- Answer customer questions with a can-do attitude, no matter how complex or technical
- Comply with all security procedures and bank regulations that apply to your position
- High School Diploma or equivalent required
- 6 months or more of experience in cash handling and customer service
- Ability to perform light physical work and to move or lift items up to 20 pounds
- Ability to operate and proficiently use standard office equipment
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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