IT Desktop Support Specialist

5 hours ago


New York, New York, United States Global Channel Management Full time
About the Job

Global Channel Management is seeking an experienced IT Desktop Support Analyst to join our team in New York.

The ideal candidate will have at least 3 years of experience in IT desktop support and a strong understanding of networking systems and protocols.

Key Responsibilities
  • Provide exceptional customer service to C-Suite executives and other stakeholders.
  • Resolve help desk issues, including troubleshooting hardware and software problems.
  • Perform user administration duties and maintain accurate records.
  • Work collaboratively with the IT team to ensure seamless support services.
Requirements
  • 3 years of experience as an IT or Desktop Support Technician.
  • Familiarity with remote desktop support systems, including TeamViewer.
  • Strong knowledge of computer systems and software applications.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer

As an IT Desktop Support Analyst at Global Channel Management, you will have the opportunity to work with a dynamic team and contribute to the success of our organization.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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