Front Desk Associate, Beale Street
1 month ago
We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Beale Street. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a seamless and welcoming experience.
Key Responsibilities- Professionally greet members and guests, ensuring a warm and inviting atmosphere
- Scan membership IDs and update member accounts as needed
- Answer phones and respond to member inquiries in a timely and professional manner
- Provide exceptional customer service, addressing member concerns and discrepancies
- Maintain a clean and organized work area, adhering to Equinox standards
- Ability to work flexible shifts, including opening, closing, and mid-day shifts
- Provide tours of our facilities to members and guests
- Aid other departments with related tasks, ensuring seamless operations
- Reliable, professional, and computer literate
- Preferably interested in health, fitness, and/or sports
- Must be friendly, vibrant, and outgoing, with excellent communication skills
- Competitive salary and benefits package
- Complimentary club membership
- Perks and incentives with our products and services, including Personal Training, Pilates, Spa, and Shop
Pay Transparency: $18.07 per hour
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website.
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