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Veterinary Front Desk Associate

2 months ago

Warner Robins Georgia, United States Southwood Animal Hospital Full time
About This Opportunity

Southwood Animal Hospital is seeking a highly organized and compassionate Receptionist to join our team. As a key member of our front office staff, you will play a vital role in providing exceptional customer service to our clients and their pets.

Responsibilities
  • Manage incoming and outgoing calls, scheduling appointments, and responding to client inquiries.
  • Maintain accurate and up-to-date client and pet records, including medical history and treatment plans.
  • Process payments, handle cash and credit transactions, and maintain a balanced cash drawer.
  • Assist with administrative tasks, such as data entry, filing, and mail distribution.
  • Provide excellent customer service, responding to client concerns and resolving issues in a professional and courteous manner.
  • Work collaboratively with our veterinary team to ensure seamless communication and efficient workflow.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous experience in a veterinary clinic or animal hospital setting highly desirable.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, staff, and veterinarians.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Basic computer skills and proficiency in veterinary software a plus.
Benefits
  • Competitive hourly rate ($12.00-$16.00/hour based on experience)
  • Health, dental, and vision insurance
  • 401(k) retirement plan
  • Life insurance and short-term disability benefits
  • Paid time off (vacation and public holidays) for eligible positions
  • Opportunity to work with a dynamic and growing organization