Veterinary Front Desk Associate

4 weeks ago


Warner Robins, Georgia, United States Southern Veterinary Partners Full time
Job Summary

We are seeking a skilled and compassionate Veterinary Receptionist to join our team at Southern Veterinary Partners. As a key member of our hospital staff, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our clients.

Key Responsibilities
  • Manage front desk operations, including scheduling appointments, handling client communications, and maintaining accurate records.
  • Provide top-notch customer service, responding to client inquiries, and addressing concerns in a professional and empathetic manner.
  • Assist veterinarians and other hospital staff with administrative tasks, such as preparing medical records and processing payments.
  • Maintain a clean and organized workspace, adhering to hospital standards and protocols.
  • Collaborate with colleagues to ensure seamless communication and a smooth workflow.
Requirements
  • High school diploma or equivalent required; veterinary experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, staff, and veterinarians.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Flexibility to work a variety of shifts, including weekends and holidays.
What We Offer
  • A competitive hourly rate, ranging from $12.00 to $16.00 per hour, based on experience.
  • A comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) retirement plan.
  • Opportunities for professional growth and development, including educational assistance and training programs.
  • A collaborative and supportive work environment, with a team of dedicated professionals who share a passion for animal care and client satisfaction.


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